- All
- Deals
- Coupons
- Sales
- Expired
Save Big This Jumia Black Friday Up to 85% Off Sitewide
FAQs from Jumia
What is Jumia?
Jumia is a leading e-commerce platform in Africa, offering a wide range of products, including electronics, fashion, home appliances, and groceries. It provides convenient shopping, fast delivery, and secure payment options.
Where Can I Find Jumia Promo Codes?
Jumia promo codes and discounts can be found on the Jumia app, website, or through special promotional emails. Additionally, third-party coupon websites often list Jumia deals and vouchers.
Does Jumia Offer Free Shipping?
Jumia offers free shipping on select products and promotions. Look for the “Free Shipping” tag on eligible items or check ongoing campaigns for shipping discounts.
What is Jumia Prime?
Jumia Prime is a subscription service offering free delivery on eligible products, exclusive discounts, and priority service. It’s a great way to save on frequent purchases.
What is Jumia’s Return Policy?
Jumia has a straightforward return policy, typically allowing returns within 7–15 days for eligible items. Ensure the product is in its original packaging and meets the return conditions. Check the product page for specific return details.
How Do I Track My Jumia Order?
To track your order, log in to your Jumia account and navigate to the “My Orders” section. You’ll find real-time updates and delivery status for your purchase.
How Can I Contact Jumia Customer Support?
Jumia’s Help Center offers assistance with orders, payments, and returns. You can also contact their support team via email, phone, or live chat through the website or app.
Does Jumia Have Cash on Delivery?
Yes, Jumia provides a Cash on Delivery (COD) option in many locations, allowing you to pay when your order is delivered. Check availability for your area during checkout.
Does Jumia Have Sale Events?
Yes, Jumia hosts major sale events like Black Friday, Tech Week, and other seasonal promotions with significant discounts across all categories.
How Do I Redeem a Jumia Promo Code?
Apply your promo code during checkout in the designated box. Once validated, the discount will automatically be deducted from your total.
Jumia Highlights
Why Shop on Jumia?
Jumia is a trusted online marketplace offering competitive prices, a wide product range, and secure shopping, catering to customers across Africa.
Jumia Prime Benefits
Subscribe to Jumia Prime for free delivery, exclusive deals, and priority services that make shopping more convenient.
Flash Sales and Daily Deals
Take advantage of Jumia’s flash sales and daily deals for unbeatable discounts on your favorite products.
Convenient Payment Options
From mobile money to debit/credit cards and Cash on Delivery, Jumia supports various secure payment methods to suit your preferences.
Reliable Delivery Network
Jumia ensures fast and reliable delivery services, reaching even remote areas through its extensive logistics network.